Cookie Policy

Last updated: 23 August 2026

This Cookie Policy explains how Assured Service Centre (“Assured Service Centre”, “ASC”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

We respect your privacy and are committed to handling personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

1. What Are Cookies?

Cookies are small text files that a website places on your computer, smartphone or other device when you visit it.

Cookies may help a website function correctly, remember preferences, improve performance, understand how visitors use the website and, where applicable, support advertising or marketing activities.

Some cookies are deleted when you close your browser, while others remain on your device for a set period or until you delete them.

2. How We Use Cookies

Assured Service Centre may use cookies and similar technologies for purposes including:

  • enabling the website to function correctly;
  • maintaining website security;
  • remembering user preferences;
  • improving website usability and performance;
  • understanding how visitors use our website;
  • measuring website traffic and interaction;
  • enabling embedded third-party services such as online forms or maps; and
  • supporting advertising or marketing activities where these services have been enabled and the required consent has been obtained.

We do not use cookies to intentionally collect more personal information than is reasonably required for the purposes described in this policy.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to operate correctly and may support functions such as security, form operation, website navigation and preference management.

Because these cookies are necessary for the operation of the website, they cannot always be disabled through our cookie management system.

Functional Cookies

Functional cookies help provide additional website features and may remember choices or preferences you have made.

Disabling these cookies may affect certain website functionality.

Analytics and Performance Cookies

Where enabled, analytics cookies help us understand how visitors interact with the website, which pages are visited and how the website performs.

The information is used to improve website content, navigation and user experience.

Where an analytics service processes information that can identify or reasonably be linked to a visitor, that information will be handled in accordance with POPIA.

Marketing and Advertising Cookies

Where advertising or remarketing technologies are used, these cookies may help measure advertising effectiveness or display advertising based on website interaction.

Non-essential advertising and marketing cookies should only be activated in accordance with the consent choices presented to the visitor.

4. Third-Party Services

Our website may contain or use services provided by third parties. These may include, where enabled:

  • Zoho Forms for booking and enquiry forms;
  • mapping and location services;
  • website analytics services;
  • social media platforms;
  • advertising or conversion measurement tools; and
  • hosting, security or website-performance services.

These service providers may place their own cookies or use similar technologies when their functionality is loaded.

Third-party services operate according to their own privacy and cookie policies, and Assured Service Centre does not control the cookies placed directly by independent third parties.

5. Zoho Forms

Our website may use embedded Zoho Forms to process service bookings and enquiries.

When you interact with an embedded form, Zoho may process technical information and may use cookies or similar technologies necessary to deliver, secure and operate the form.

Personal information that you submit through the form will be processed in accordance with our Privacy Policy and the applicable privacy terms of the service provider.

6. Cookie Consent

Where consent is required for a particular category of non-essential cookie, visitors will be given the opportunity to accept, reject or manage those cookies through the website’s cookie consent mechanism.

You may withdraw or change your consent at any time through the available cookie settings, where provided.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Managing Cookies Through Your Browser

Most web browsers allow you to control or delete cookies through the browser settings.

You can generally configure your browser to:

  • block all cookies;
  • block third-party cookies;
  • delete existing cookies;
  • notify you when a website attempts to place a cookie; or
  • clear cookies when the browser is closed.

Blocking certain cookies may affect how parts of our website operate.

8. Personal Information Collected Through Cookies

Depending on the technologies used on the website, information collected through cookies or similar technologies may include:

  • IP address;
  • browser and device information;
  • operating system;
  • referring website;
  • pages viewed;
  • date and time of visits;
  • approximate location derived from technical information;
  • interaction with website content; and
  • cookie or device identifiers.

Where this information constitutes personal information under POPIA, it will be processed in accordance with our Privacy Policy.

9. Retention

Cookies may remain on your device for different periods depending on their purpose.

Session cookies normally expire when the browser is closed. Persistent cookies may remain until their programmed expiry date or until you remove them.

Personal information derived from cookies will not be retained for longer than reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory and legitimate business requirements.

10. International Processing

Some third-party technology providers may process or store information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such processing complies with the requirements applicable to cross-border transfers under POPIA.

11. Your Privacy Rights

Where cookies result in the processing of personal information, you may have rights under POPIA to:

  • request access to your personal information;
  • request correction or deletion of inaccurate or unlawfully retained information;
  • object to certain processing;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with the Information Regulator of South Africa.

Further information about these rights is available in our Privacy Policy.

12. Changes to This Cookie Policy

We may update this Cookie Policy when our website, technology providers, legal obligations or cookie practices change.

The latest version will be published on this website and the “Last updated” date will be amended accordingly.

13. Contact Us

For questions about cookies or the processing of personal information, please contact:

Assured Service Centre
6 Watt Street
Stikland, Bellville
Cape Town, South Africa

Telephone: 021 949 3394
WhatsApp: 072 219 7357
Email: workshop@authenticautos.co.za